Rejection fee
Can you believe that telkom asks a R200 rejection fee, but the amount of money was in my account on the 15th of December 2017 i received my statement saying my balance is R200 more than my usual amount i phoned customer service they told me that it is for an Rejection fee? But the money was in my account they didnt even debited me on the 15th the debit order only came through on the 21st of December and know all of a sudden i have to pay for their mistakes again Telkom you are the worst i want to cancel my contract with you
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Telkom's replyOfficial
07 Feb 2018, 10:52Hi erika-rieksie-q-roets
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply07 Feb 2018, 10:52
Official
Hi erika-rieksie-q-roets
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,