SS
Sithabile S
1 reviews | Active since Apr 2013
13 May 2015, 13:47
REINSTATE MY LINE NOW PLEASE
I was owing an amount of 2000 on my account with telkom. My line got suspended. Yesterday i made a payment to telkom and called 10210 and stayed on the line for 3hrs till i decided to hang up. Today i called and i have been on hold for 2 hours. Its over 24hrs now and my line has not been reinstated. You got your money may i now have the service that is supposed to come with it. It feels like your customer care line is non existent. What the hell. <br> <br> My number is ***. Make sure that you reinstate it now!!! This is so annoying. You are so quick to suspend a line but not quick to reinstate it. Mxm.
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Replies (1)Telkom's replyOfficial
13 May 2015, 17:43Hello Sitha1990,
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply13 May 2015, 17:43
Official
Hello Sitha1990,
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
We will have our team follow up on this matter, with further investigation underway and feedback to follow.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
