REIMBUR*****T FOR THE SERVICE NOT RENDERED
I am Isaac Msibi, I took a contract with Telkom for a laptop and a gadget for WI-FI in April 2018. the data in the WI-FI was not activated for 2 months and was only activated after I visited the shop but I paid for the service. I visited on many occasions to complain that I should be reimbursed with that data for 2 months which I paid for and the problem was theirs as they did not activate.
I am always given a reference number but to no assistance.
Please help
Hi mkhasim,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi mkhasim,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team