Register of unknown persons to my ID

<p>I app**** for the installation of land line and ADSL at my house a month agao. Application was succesfull and on 22 June i received a sms and email notification to pay R700 at the nearest Post Office so that the technician can be send to do the installation. This morning 23rd June i contact Telkom sales to find out at what time i can expect the technicina to arrive. To my surprise the customer official from Telkom informed me that the installation was put onhold due to a outstanding amount since 2009 in my name. First i asked why was this not mentioned to me with the application by theusual response we ask appolgy but they should have informed me. I then explained that i did not had a Telkom account at the time so it is impossible that i can be in arear with any acount with Telkom. I then proceed and asked the address where this supposedly account was allocated to. Then even a bigger surprise it was to an address of which i stayed up to 2000 when i sold the house!!!! I asked but if there is someone i can speak to so that the matter can be clarified but as most of you know the bucket is always **** at Telkom if it is not Sales then it is billing and if not billing then it is techniccal and so i was refered back and forth untill i just hanged up of frustration!!!! I did at least managed to lock a complaint but this was said that the credit department will get back to me within 7 working days, another said 3 working days and so it when on. Is there still an intelectual person that does not need to run to his or her boss at Telkom that can assist me so this hold on my account can be lift and that the installation can take place. In the meanwhile i'm sitting without my R700 and with no internet. I should have gone rather with another IS providor but i gave Telkom the benifit of the doubt after i was warned not to........ </p>