Refusing to comply with warrantee of supplier

<p>i recently upgraded my contract with telkom to a huawei P10 Lite, 2 weeks down the line the charger stopped working, i have always been a fan of huawei for a purchased one when the P1 was released and a lot of years later the P1 has never given me a problem, anyway i took the pgone along with the charger to the telkom store in gateway where my upgrade was done and they refuse to help me stating that huawei's warrantee does dot cover the charger, i then went on to the huawei website to find that huawei does actually give one a 6 mont warrantee on the charger, so it seems that either telkom gateway management is ***********, too lazy to help their customers, or just have a complete disregard of the policies of their suppliers and have made up their own warrentees to suit their own interest. very dissapointed in telkom. </p>