Refusing to assist after ********** Transactions

<p>Since my post here on the 2/02/2017 I have received no communication from Telkom at all, I have tried calling their call centre who just say " the case has been escalated" I tried Face book where I get asked for my ID number and then told "the case has been escallated" I tried twitter, same result as Face book, and ofcourse I tried here with the same result. Its no been 56 working hours and not a whisper out of Telkom, despite been told that I would contacted within 48 Buisness hours, so sorry Telkom even that pathetic excuse will not work.</p> <p> </p> <p>There is not part in your terms and conditions regarding R135.00 for bounced bedit rders, and I did not request my invoices to be posted, this extra charge is the reason for the debit order not going through, so even if there was this so called clause the bounced debit order was a result of an error on your side and thus a moot point. Also you have to explain how you can reort my account being over due by 30 days on 02/02/2017 for a charge that was only incured on 25/01/2017 and not invoiced till 05/02/2017. </p> <p>Also still due is proof that I allowed you to sell off my private information including my bank account number, which you sold to NuDebt. Resulting in me now having to close that account change all my banking details and transfering my bedit orders to ensure the security of my banking details.</p> <p> </p> <p>I am not interested in hearing that my case has been escallated because as you have cleaerly proven this means nothing is being done, I want the amounts reversed and an official appology and my contract cancelled without penalties as the cancellation is due to your breach of trust.</p>