AV
Anne V
1 reviews | Active since Mar 2009
08 Jun 2015, 12:40
Refuses to fix pole and cable laying across road.
on 5 June 2015 I reported that a telephone pole was broken and the cable was laying on the road. I was given a reference number. Now I got a call to say that as it does not effect anyone, it is not urgent. Can I please log the fault again. Seriously? I gave my number the first time and stated that my service is freaking out every time someone drives over the cable. Are you telling me you will not fix a broken asset until it completely negatively impacts a whole street?
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Telkom's replyOfficial
08 Jun 2015, 15:54Hello surferbo,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your issue and we will revert back to you with feedback.
Your Social Media reference number is SM116549.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your issue and we will revert back to you with feedback.
Your Social Media reference number is SM116549.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply08 Jun 2015, 15:54
Official
Hello surferbo,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your issue and we will revert back to you with feedback.
Your Social Media reference number is SM116549.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your issue and we will revert back to you with feedback.
Your Social Media reference number is SM116549.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***