Refuses to Cancel my line/account

<p>I sent a cancellation form (The form spesified by Telkom) for with all ohter requirements stated by Telkom to their cancellation email adress ********** back in september 2016 and several time to date. Each time receiving a confirmation email. Nothing happens though as I still receive bills every month. This is the typical readson why no one unless almos forced (datalines) to use them. No one else uses them anymore due to these simplist tasks that they are incapable of completing. Please guys, never use them. They wont cancel your account when the time has arrived and then you sit with the billing nightmare. </p>