Refuse to update my profile and account

<p>I have sent several emails to Telkom to ask them to stop sending me accounts/bills as my telkom phone was cancelled in March 2016. They refuse to respond. I have copied in several persons as well. </p> <p> </p> <p>Again, clearly this is what retail is coming to... just ignore the client, hopefully it will go away. </p> <p> </p> <p>Disgusted!! </p>