1 reviews | Active since Nov 2017
Refuse to Resolve Query
Telkom Hatfied sales assistance KARABO and Manager ANNA refused to help me resolve my query on my account beacuse account is not under my name but my mothers yet I had all the documents which they refused to look at.They have refused to help me due to my race. I have email Telkom head office and I have receive no reply as they are unable to help me.
Hi nadeem.motani
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please confirm the nature of your query when possible.
Please be assured that we will task our accounts team to attend and advise accordingly. May i please request to provide the documents to ***
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Hi nadeem.motani
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please confirm the nature of your query when possible.
Please be assured that we will task our accounts team to attend and advise accordingly. May i please request to provide the documents to ***
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,