LS
Luciemarie S
1 reviews | Active since Mar 2009
02 Apr 2016, 11:14
Refuse to move my telkom line to new address
Good day Peter,<br> <br> I have app**** in January to have my Telkom line moved from my old address to my new address. We are now 4 months down the line and still nothing. I am paying for a service I cannot use. <br> <br> I spoke to people, I app**** a asecond time and still nothing happend. I cannot cancel my line as I am under a 24 month contract and Telkom wants me to buy myself out. SO I pay R1000 each month for services I do not get or that I cannot use and every month they cut my line and charge R800 to reconnect. Despite all my efforts to get the line moved. So why must I pay all these cost if I do not get the service?<br> <br> Telkom suck at the moment!
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Replies (1)Telkom's replyOfficial
02 Apr 2016, 11:40Hello windverw,
Thank you for making contact with us.
This response serves as confirmation that your query has been received.
We will follow up on investigation and provide feedback soonest. Should you need to contact us, please do so via email: ***.
***.
Regards
Hazel
Telkom Social Media Team
Thank you for making contact with us.
This response serves as confirmation that your query has been received.
We will follow up on investigation and provide feedback soonest. Should you need to contact us, please do so via email: ***.
***.
Regards
Hazel
Telkom Social Media Team
Telkom's reply02 Apr 2016, 11:40
Official
Hello windverw,
Thank you for making contact with us.
This response serves as confirmation that your query has been received.
We will follow up on investigation and provide feedback soonest. Should you need to contact us, please do so via email: ***.
***.
Regards
Hazel
Telkom Social Media Team
Thank you for making contact with us.
This response serves as confirmation that your query has been received.
We will follow up on investigation and provide feedback soonest. Should you need to contact us, please do so via email: ***.
***.
Regards
Hazel
Telkom Social Media Team
