Refuse to move my telkom line to new address

Hello Peter, this is my second complaint with HelloPeter.com with regards to Telkom that is taking over 4 months to move my telkom line. I got a call after the first report and then things just ended. I am paying each month for the service I cannot use. They quick to cut your line, but slow to provide service. I am to the end of a 24 month contract, but they want me to buy myself out if I want to cancel my line, but they are very happy to take my money each month, but not provide any service. I am at my end with Telkom.