AO
Anton O

1 reviews | Active since Mar 2009

04 Jan 2018, 13:22

Refuse to cancel LTE contracts

Despite numerous attempt via email, service center and hellopeter you still refuse to cancel the contracts for which you have delivered substandard service over the last 24 months while I just sit and watch you ***** R2000 every month from my account. Now that the contract period for both has expired you still continue to ***** my money. I thought our government was bad but you lot put them to shame.

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Replies (4)
AO
Anton O's update15 Jan 2018, 10:24
Reviewer Update
And hellkom continue to disregard all my attempts at canceling the contracts which are out of their contract period and for which they did not provide the service paid for during the contract preriod. Now they continue to spam me with SMS notifications that my account is in arrears and that the service will be suspended. SUSPEND IT YOU *******! I WON"T PAY YOU A SINGLE CENT!
AO
Anton O's update18 Jan 2018, 11:15
Reviewer Update
And this is EXACTLY what you said on ALL the previous hellopeter complaints! That reference number means absolutely nothing, so it matches your service level perfectly. You have an overall rating of just over 1 out of 10, are you totally oblivious to this?
AO
Anton O's update31 Jan 2018, 06:43
Reviewer Update
and 'feedback' never 'followed'. You are so *********** that it hurts just typing it. As I said, your little references mean absolutely nothing.
AO
Anton O's update23 Feb 2018, 15:12
Reviewer Update
And you are still *****ing money from my account and my bank (blapsa) actually assist you in doing so. So I have no other choice than to close my account.