Refuse to cancel landline

<p>I have been trying to cancel my Telkom like for two months, as we have moved and it's not possible to "port" my line with me. I was requested to cancel my old line and reapply. Still being charged though every month... So I am currently paying for a telephone line at a resident where I don't even live!!!! I have sent a ********** every second day yet they "cannot" find my request?? Never get anything from Telkom nightmare for days!!!</p>