SB
Stuart B
1 reviews | Active since Feb 2016
19 Jun 2018, 13:56
Refuse to cancel fixed line - 6 months later
Refuse to cancel the fixed line. 6 months have passed. A string of cancellation submissions by email, online submission. They refuse to cancel the account. Account is now listed as suspended, but not cancelled.
19/06/2018 chat agent is no help - Prudence Maphumulo
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Replies (1)SB
Stuart B's updateReviewer Update
19 Jun 2018, 15:08At the end of 40-minute chat Prudence supplies an email address and says she will escalate. No further response.
SB
Stuart B's update19 Jun 2018, 15:08
Reviewer Update
At the end of 40-minute chat Prudence supplies an email address and says she will escalate. No further response.