CT
Craig T

1 reviews | Active since Apr 2018

10 Apr 2018, 12:01

REFUSE TO CANCEL ACCOUNT

I have literally taken this cancellation matter up with various call centre agents 7 times. Visited two separate Telkom branches. Emailed this very cancellation form through to various agents several times!!! This to absolutely NO AVAIL. I am constantly met with a very bad attitude and disrespect!!! Always being told that they “SUPPOSEDLY” will escalate the issue and someone will call me back – THIS NEVER HAPPENS…!

After diligently following due process in January to cancel said contract. To date – Absolutely NOTHING has been done about this!!!!

You continue to debit my bank account **********ly!!!! I have put a stop to this debit order from my bank’s side. But you continue to change the debit order reference number. Which is plain *****!!!! GET IT INTO YOUR HEADS!!!! CANCEL THIS ACCOUNT!! 3 MONTHS AND STILL NOTHING. ONLY INVOICES AND CANCELLED DEBITS. I WILL NOT PAY FOR SOMETHING I HAVE CANCELLED!!!!!

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