CW
Carl W
1 reviews | Active since Apr 2011
08 Oct 2015, 18:30
Refusal to supply contract
I have been struggling for 4 months now. After fighting with Telkom for a year, they finally delivered the TV that was promised to me, free of charge, as part of a package. They then started billing me for the TV, which I never signed for (to my memory). After several visits to the store, emails and calls, I've been told the contract is in storage, or just never rep**** to. Can someone please supply me with the document where I signed and agreed to pay a monthly fee for the TV?
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Telkom's replyOfficial
08 Oct 2015, 20:21Hello CarlW,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM154380.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM154380.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply08 Oct 2015, 20:21
Official
Hello CarlW,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM154380.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM154380.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,