1 reviews | Active since Nov 2016

17 Nov 2016, 08:20

Refusal to restore service

<p>My Account was paid on the 8th November. On the 12th November my service was suspended.... to date Telkom absolutely refuse to restore the service. If I buy and pay for a Hamburger but never receive the Hamburger then surely this must be viewed as theft - someone stole my money as I did not receive what I paid for. When is somebody going to start taking Telkom to task for what they are doing to their customers - ***** their money!</p>

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Replies (1)
Telkom
Telkom's reply17 Nov 2016, 15:27
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Cancellation Team.

Your reference number is ***4.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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