Refusal to help us for 2 months now

Telkom, 2 months without service.

Forcibly told to move to LTE. We waited a MONTH for the system !!!!!!

When received in store we were told it would work once we got home ( 4 WEEKS AGO)

We have reported this every week since then and EVERY TIME we are told it should be done (an email apparently needs to be sent to close of a sales order) NOT DONE....4 times in a row.

Reported again today...STILL NO REFERENCE NUMBER GIVEN?

Every time we phone we are told you guys record EVERYTING - LIES If you did why should we have to repeat absolutely EVERYTHING !!!!!!!!????????

YONELA (Agent) THABISO (Agent) SERAME MOLUFI (Snr Supervisor) Lina Loadayi (Agent) Bonani Maxazi (Operations Manager) Suki Nxele (Agent) Tsimangadzo Mutangwa (Supervisor) Neliswa Mabeli (Agent)

All of the above agents and supervisors have "apparently" seen to this matter?

One of the agents was heard calling us ,"PRIVLEDGED MLUNGUS" in the back (also reported - NO FEEDBACK)

Today we also contacted your regional manager a Mr Labuschagne and left a message and text to report this.

Why are we being denied a service and treated like this?

Why are we laughed at when we are so close to tears of frustration?

We are sorry is just not acceptable anymore TELKOM

Telkom #Telkom Pretoria Telkom Head Office- Towers

Who do we need to contact or tag at this institution to get someone to respond!?!?!