Refusal to help

On the morning of the 13th of July I discovered that my emails are not coming or going and I had discovered that the ADSL line I was using had been cancelled. <br> <br> I walked into the the mall of the north branch and no one knew what I was talking about and after about 2 hours on the phone trying to get through to the call centre I eventually gave up and moved on. <br> <br> I walked into the mall at reds branch and they too don't know what going on. <br> <br> Sunday morning the 19th of July I walked into the centurion branch and tried to get assistance they know what I'm asking about and they say that they could issue the Mail box but they need authorization from my father who's the account holder. <br> <br> I then tried to explain to the guy that was helping that all relevant documentation that he needs is sitting at another branch he must phone and get all the documentation he needs, he refused<br> <br> I then contacted the account holder explained the situation, Shaka also refused to speak to my father and that's when his ****py attitude came out, he's an individusl who's refused to what I requested as a client, what *********** people are you hiring as telkom? <br> <br> We then had a war of words snd I stormed out