1 reviews | Active since Jun 2017

08 Jun 2017, 22:53

Refusal to cancel my line

<p>I have asked 4 times since 20 March to cancel my line, and still Telkom debits me every month! I have asked in store, and via mail, and still just no service. Please cancel this and reverse this credit as I dont even own the house where the line was used nor live in South Africa anymore. ********** 847</p>

0
Replies (2)
's update09 Jun 2017, 23:56
Reviewer Update

Please reverse my account balance! And don't try to contact me via South African cell number. I am currently in New Zealand, so please keep all communication via email. The 1st mail was sent to ********** on the 20th of March 2017 with the cancellation form and a copy of my ID attached.

's update13 Jun 2017, 10:01
Reviewer Update

Still no luck.. After pasting your message on the original mail, I started getting replies back, however no one takes responsibily. All the responses is just you will forward it to the relevant department. How can I mail cancellations with a cancellation form, and then it is at the wrong department?

Please follow this up as your service sucks!