Refusal to cancel my contract, continues to take my money!!

<p>I have cancelled my contract in January, and then when I was still billed in March I went back to follow up, to find out that there was no cancellation logged. I then provided proof that was given to me to confirm that it will be cancelled, so they logged it again. I then went back 2 times after that before it even appeared on their system!!</p> <p> </p> <p>It is now June, and it is still not cancelled!! This has now amounted to more than R4000 that should not have been taken from me, and they just continue to take it from my account!! Recently there have even been some extra amounts billed with no explanation as to what it is/was for, and it does not even show on my bill from Telkom, only my bank statement.</p> <p> </p> <p>ALL I WANT TO DO IS CANCEL MY MONTH-TO-MONTH PLAN!!!! Why is this so hard?</p>