Refusal to cancel my contract

I logged a call online to cancel my contract. The cancel request was cancelled as they couldn't get hold of me. I logged another request via call centre. Told it was not processed. My 3 SIMS on FreeME family were removed from package from 1 Sep, main SIM is still active and not cancelled. Blocking the debit order end of the month, black listing is the norm so I don't care anymore, can't be ****** every month.