Refusal to cancel INSURANCE
<p>Good day TELKOM/FINRITE</p> <p> </p> <p>On the 7th April 2017 at 09:01am I called in to cancel my insurance but ANGELIQUE the consultant from Finrite did not do it. (I WOULD LIKE A COPY OF THE RECORDING)</p> <p> </p> <p>And then on the 26 May 2017 I CALLED AGAIN I SPOKE with TerryAnne who said she will cancel the insurance as Angelique never did it. To date I am paying insurance that was supposed to be cancelled months ago .</p> <p> </p> <p>I don’t understand what is so difficult with you people cancelling the stupid insurance .</p> <p> </p> <p>I mean really how difficult is to for you to do this??? This is ***** and absolute incompetence and a high level.</p> <p> </p> <p>Today I phoned again and spoke with Letlokgonolo , who was not helpful as his new in the call centre . He confirmed that the insurance has not been cancelled and that the matter will be escalated . My issue is I cancelled on the 7 April 2017 you people failed to do your job, I would like my premiums back ASAP.</p> <p> </p> <p> </p> <p>JUST CANCEL THE DAMN INSURANCE PLEASE!!!!!!!!!!!!</p>