kM
kajal M
1 reviews | Active since Jul 2011
08 Dec 2015, 20:41
Refusal to cancel account
I contacted Telkom 2 months ago and requested cancellation forms. They were signed and returned. I have not had any response from them since, despite sending over 5 emails. I must now wait for them to get their act together while I pay for a service I am no longer using.
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Replies (1)
Telkom's replyOfficial
08 Dec 2015, 20:53Hello kjm,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176219.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176219.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply08 Dec 2015, 20:53
Official
Hello kjm,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176219.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176219.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media