Refusal to assist me on all platforms of communication

<p>I had a normal phone line installed to my residence early March. The technician failed to complete the installation on the Tuesday and only came on the Saturday to finnish. Since then my status at Telkom was Client Ceased. I need it to change to Client Active. Ao I contacted the call centre on 18-04-2017 to report and resolve this issie. I was moved from Technical to billings to Sales as none of the departments took responsibility or tried to resolve the issue. I spoke to a consultant named Zama in sales. Aftet explaining the situation 2 or 3 times she then informed me that technical is responsible. This after technical said Sales is responsible. So I requested to speak to a manager. Zama informed me that all managers in sales were in a meeting and that one would phone me back the next morning 19-04-2017. The manager to phone is Neroshni laljith. She failed to contact me today as was promised. So i phoned sales again to make contact and i was informed that Neroshni was not in office today. So i asked to speak to the next manager and the sales consultant put me through to technical again. The agent in the technical department argued that I am once again in the wrong department and she connected me again to sales and my airtime ran out aftet 42 minutes.</p> <p> </p> <p>This issue is a month outstanding and I requested on all communication platforms that Telkom contact me to solve this.</p>