Refusal for Termination of Contract within 7 days!!!

<p>06/10/2016 - I went into the Telkom Direct Store in Cape Gate, Brackenfell, to "upgrade" from an ADSL package to a LTE Advanced package (100GB at up to 150MB/s for R999 a month)</p> <p> </p> <p>I filled in a cancellation form for my ADSL-package and sent it to ********** <p> </p> <p>08/10/2016 - I went into the Telkom Direct Store in Cape Gate, Brackenfell, to cancel the LTE Package as a) there is not proper coverage in my area (although the Telkom coverage map differs); b) I was not getting a 10th of the speed promised and C) data usage was inexplicably high (10GB for the day). </p> <p>Again I was told to fill in a cancellation form for my LTE-package and again I sent said form to ********** was sent home with the router and SIM and told the "cancellation fees would be waved, but that I would have to pay for the device that was used</p> <p> </p> <p>10/10/2016 I spent an hour and 15 minutes on the phone to both 10210 and 081 180 to get the issue resolved and have somebody assist me in getting a) the LTE package cancelled and b) having my ADSL un-cancelled, but NOBODY is able to assist</p>