Refund requests being ignored!

<p>Hi,</p> <p> </p> <p>I recently moved and cancelled my Telkom fixed line services - This alone took over 2 months to do... </p> <p> </p> <p>When I took out my contract I was required to pay a R700.00 deposit as I did not have a credit record at the time. I have done all the necessary steps to try to get the refund paid back to me with no success.</p> <p> </p> <p>I have lodged THREE separate disputes over the past three months, each time I get a confirmation call that the dispute has been approved and that my money is going to be refunded to the specified bank account but the payment is never processed.</p> <p> </p> <p>PLEASE can you arrange for my deposit to be refunded back to me... </p> <p> </p> <p>This entire cancellation process has been so difficult and has subsequently left a sour taste in my mouth and I will never be a client of Telkom again, extremely disappointing experience.</p> <p> </p> <p>Regards,</p> <p>Scott</p>