Refund query pendind since 21 July

Telkom doesnt deserve half a star . I was on a mobile contract with this ******* from Telkom. It ended in April Thank God! I paid extra R159.1 on that account, now they blatantly dont want to refund me. I guess thats how they enrich themselves. I am being taking from pillar to post. They claim i was refunded but that is not the case as i have provided 7 people with my bank statements. As if that is not enough, none of them is helpful. They have been investigating since 21 July 2017 . It is now Sep13 2017.

Going to the store was not of any help, i was referred to their rude call centre.

When i missed payments i would be penalised and paid extra money . Now the tables have turned.they refuse to give me whats mine. I will not let this go. I WANT MY MONEY!

If calls are recorded i dont understand why 7 useless people are working on this case. I lost my job and that R159. Would do something for me. I Want my money , i sent proof yet they cant send me their proof of payment ****** *******!

I dont want to receive your stupid calls after this ..offering silly apologies. I want my money. Finish and klaar.