SR
Safiyyah R

1 reviews | Active since Dec 2012

06 Sept 2017, 17:30

Refund query -2 months old!!!

Theres a credit reflecting on my statement and on the 6 July I logged a call and requested for it to be paid into my bank account ... 2 months later and its still not processed. I will never take out another contract with telkom - they've consistently provided me with bad service.

0
Replies (1)
Telkom
Telkom's reply11 Sept 2017, 12:41
Official

Good Day Safiyyah23,

Thank you for taking our call.

This is to confirm that your query has been received and escalated, feedback will be provided to you once the issue has been resolved

we highly apologize for the Inconvenience caused.

Regards,
Portia
Telkom Social Media Team.

Best regards,