1 reviews | Active since May 2017

17 May 2017, 16:47

Refund Pending for Months now!

<p>Hope Everyone reading this review are doing well. I have been speaking with numerous people from today I spoke with a new lady Tsoanelo. Yesterday I spoke to Ms. Shanaz Jantjie & Joanas Mkabe regarding my Refund of 630 ZAR Pending for Months now. I was promised by Ms. Nomfundo Zulu & Mr. Sydney Mamdashi that in two to three days there will a refund done into my account. I was supposed to get a call from you yesterday as per Shanaz you were going to escalate this matter further & contact me back…………</p> <p> </p> <p>I have several reference No given to me for the refund and one of them is ********** 2…….. And yet after several day I am still waiting for someone to give me a feedback…………….. & It's not that I didn't warn them of "If I don’t hear from them couple of weeks back and, surely social media will be very interested in hearing from me: my contact details are below</p>

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Replies (2)
's update23 May 2017, 19:02
Reviewer Update

Hello Noeleen,

what is going to happen now! Is someone going to respond to me via email phone call??

regards

ravi

Telkom
Telkom's reply24 May 2017, 10:16
Official

Good day Ravi,

We have logged and sent your query to our Billing Team for further assistance, feedback will follow.

Your case number is ***4.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team