SW
Shani W
1 reviews | Active since Apr 2010
22 Apr 2015, 10:19
Refund not received
Case #***2 - Waiting for refund of R400 paid by EFT using reference number smsed to me by Telkom that was incorrect. Case #***4 - Asked for amount that was double debited on 28th February to be deposited into my account and this has not yet been done
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
22 Apr 2015, 14:11Hello Shani123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Collections Department and feedback will follow.
Your reference number is ***4.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Collections Department and feedback will follow.
Your reference number is ***4.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Best regards,
Telkom's reply22 Apr 2015, 14:11
Official
Hello Shani123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Collections Department and feedback will follow.
Your reference number is ***4.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Collections Department and feedback will follow.
Your reference number is ***4.
We apologise for any inconvenience caused.
Regards
Frank Mkwa****
Social Media Team
Best regards,