Refund not payable

<p>I have been dealing with Celiwe, Ops Specialist: Social Media(Division: Multimedia Channels) regarding debit order that ran on from my account for: TELKOM8TA MZI ********** 7 159.00- on the 2016/05/19. I've been asking her what is she doing now she said she can't find anything on her side, this means that Telkom won't pay my money. I'm seriously going to send them to my lawyers as Celiwe cannot resolve this issue she just a parcel waiting to be delivered i'm so angry. I have been dealing with her from the 2016/07/09 even to date it's not resolved. I've asked to call me so that we can try to understand each other she didn't respond me, i was told not to trust Telkom but i still went to those fools.</p> <p> </p> <p> </p> <p> </p>