JC
Jose C
1 reviews | Active since May 2015
02 Aug 2015, 11:31
Refund not paid???
The billing team contacted me two weeks ago saying they would refund the R300 owed to me but still waiting!?!?!?!
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Replies (1)
Telkom's replyOfficial
02 Aug 2015, 11:49Hello nunzpa,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
Your new ref is: SM130745
We do apologize for any inconvenience we have caused you.
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
Your new ref is: SM130745
We do apologize for any inconvenience we have caused you.
Regards
Narriman Lalla
Telkom Social Media Team
Telkom's reply02 Aug 2015, 11:49
Official
Hello nunzpa,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
Your new ref is: SM130745
We do apologize for any inconvenience we have caused you.
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
Your new ref is: SM130745
We do apologize for any inconvenience we have caused you.
Regards
Narriman Lalla
Telkom Social Media Team