MV
Mapaseka V
1 reviews | Active since Aug 2010
31 Mar 2016, 10:32
Refund, I don't own owe Telkom
First week of March I received the bill due End of March. I was cut off because the bill exceeded my debit order limit. I paid second week of March, which means I owe TELKOM nothing end of March.<br> <br> 2 days ago Telkom debited my bank account with a random amount, R800, why!? My monthly bill is nowhere near that amount.<br> <br> Please refund me the R800 and the bank charge of R3.40 immediately! I'm starving because Telkom stole from me.
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Telkom's replyOfficial
31 Mar 2016, 12:02Hello Botho,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218753
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218753
Regards
Luleka
Telkom Social Media Team
Telkom's reply31 Mar 2016, 12:02
Official
Hello Botho,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218753
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM218753
Regards
Luleka
Telkom Social Media Team