Refund for billing from 15th August 2016 from Telkom

Item: Telkom
Rating: 1
Author: Richard M

Please kindly assist cancellation was done 2016 August 15th (reference number ********** 1) however i am still being billed after i was advised that contract has been cancelled kindly look into this matter. i have not used the sim card since 2014 and i feel that it is not fair that i am still being billed even after logging 12 cases to get this contract cancelled Kindly see below references ********** 6 ********** 5 ********** 1 ********** 6 CTN number : ********** 73 Affected number: ********** 185 Customer Name: Richard Mamba Contact number: ********** 508

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Richard M's updateReviewer Update

20 Dec 2018, 06:04

i do not have a telkom number where calling would be free. i have not used this number i am being charged for since 2014. i have done all that telkom has told me without success including calling 081180 as you suggest below. i also attach history of this in documents. calling has not helped me so far. i have walked into the telkom mobile centre 9 times already from august 2016 as below and attached info will prove. Kindly see below references ********** 6 ********** 5 ********** 1 ********** 6 CTN number : ********** 73 Affected number: ********** 185 Customer Name: Richard Mamba Contact number: ********** 508

Richard M's update20 Dec 2018, 06:04

Reviewer Update