TW
Tarryn W
1 reviews | Active since Aug 2013
25 Aug 2015, 14:40
REFUND DUE BUT ACCOUNT SUSPENDED
Good Day,<br> <br> Please note our account has been suspended. We were waiting for credits on the account and have not received a bill after our last discussion regarding refunds. Please re-instate our account immediately as this is once again not our fault and has been due to a lack of Telkom communicating with us in the beginning when we first reported our refund/problem.<br> <br> Please call ***<br> Should you have any queries
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Telkom's replyOfficial
25 Aug 2015, 15:53Hello Taz089,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM138281.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM138281.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply25 Aug 2015, 15:53
Official
Hello Taz089,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM138281.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM138281.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***