Refund ASAP!!!

On 06 May 2020 I purchased unlimited LTE data and a device. Money was debited on my account instantly and when things were taking longer I honestly thought it’s because of the pandemic. Now it took a little too long and that’s when I started asking myself what’s wrong. 6 Months ain’t a joke. Been going back and forth with different Telkom agents... I’ve literally cursed everyone and anytime I go to Telkom they telling me call this number call that... they can’t see my ID or personal information on their database and yet I have provided proof of everything. I involved my bank and they were not able to assist and I blocked and terminated my bank as they could not help. I was at Telkom today and same story. I gave this one guy my phone to show him how I’ve been mad and going back and forth with the issue and he said Telkom will just keep on going back and forth and it’s best I report on Hello Peter... so here I am now. Wasted more than the R3058 I spent following up on this nonsense.