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Tenneyson O

1 reviews | Active since May 2018

09 Nov 2022, 08:13

refund

i got the call from mondo 4 weeks back they was suoppose deliver a device 2 weeks back to date still waiting i decided to cancel the contract i was advised by one the agent to send proof of banking details to be refunded the admin fee they debited after sending the email i am now advised to call telkom direcctly ,i had countless problems with mondo from making 7 different calls being put on hold 4 30 minutes when requesting for help by robin being promised assisted by gugu from rentions as this was my send request to cancel this contract as the service i got from this people is the worst ever ,Which one is this one ? ***

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Replies (1)
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Tenneyson O's update09 Nov 2022, 13:46
Reviewer Update
| Good day Tenneyson Trust that you are well, Please note the admin fee is non refundable unless you cancelled the application before the admin fee collection. For further assistance please contact Telkom on 081 180. Regards The Mondo Team-Sue-ellen