1 reviews | Active since Jan 2015
<p>Case Number ********** 7</p> <p>On the 24 March i recieve responce from yazied stating that my case has been ascaled to the relevant department.</p> <p>On the 24th April another month later Busi said that the case is with the account department.</p> <p>today is the 29th May going in for the 3rd month now,and still nothing</p> <p>you have the most *********** people working for telkom.I i just called in now all they can do i email back office the, supervisors is just as hopeless,several of them promise to sort this out for me,but nobody is getting back to me unless i call in,you reply because it's on helo peter that's all.</p> <p> </p> <p> </p>
Hi wasielah,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***7
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi wasielah,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***7
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
So its Launa Now,now its the Billing Team what next paying team
So its Launa Now,now its the Billing Team what next paying team
apparently someone from your office trying calling me on the 31st May i miss the call,i immediately called back,were the call centre agent will send that person an email that he/she needs to call me back,this i did 6 times already,today is the 7th June an i'm still waiting to get a call back,just tell me how the hell are you guys doing your job,really incompetant staff an services taking almost 3 months to refund my airtime
apparently someone from your office trying calling me on the 31st May i miss the call,i immediately called back,were the call centre agent will send that person an email that he/she needs to call me back,this i did 6 times already,today is the 7th June an i'm still waiting to get a call back,just tell me how the hell are you guys doing your job,really incompetant staff an services taking almost 3 months to refund my airtime
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