REFUND

<p>i have cancelled my telkom contract and they have supp**** me with a paid up letter to my suprise i spoke to a consultant yesterday and she advised me that there is a credit on the cancelled policy that needs to be refunded to me she then rquested me to contact 10210 to logg this . anyway i then call them today and to my suprise a consultant tthat i spoke to tells me that there is nothing due to me it is a outstanding amount to telkom which is such a contradiction. she then requested me to hold and comes bck to me to tell me that a dispute needs to be logged . this is seriously not the first bad experince with TELKOM customer care ...lets not talk about the rude staff at the branch is adderley street that is a completely different book for another day !!! Anyway i need this dispute to be resolved as the consultant promised me feedback within 47 hours !!!! </p> <p> </p> <p>the clock is ticking </p>