JP
Jurgens P
1 reviews | Active since Nov 2015
11 Apr 2016, 11:20
Refund
After 2 months eventually my service was cancelled with Telkom mobile on contract ***, a refund is due to me for paying a contract for 20 months after I was forced to upgrade. The old account *** was never cancelled and Telkom debited my account every month. I was told by one of the gentlemen in customer service as soon as the contract is cancelled someone will contact me to logged for the refund. I should have known that no one from Telkom will phone me. Can someone make contact with me regarding this refund on ***?
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Telkom's replyOfficial
11 Apr 2016, 13:00Hello Jurgens09,
This response serves as confirmation that your query has been received.
Your reference number : SM222320
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM222320
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply11 Apr 2016, 13:00
Official
Hello Jurgens09,
This response serves as confirmation that your query has been received.
Your reference number : SM222320
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM222320
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,