REFUND

I cancelled my 8ta account alittle over 5 months ago and i was debited 2 months after i cancelled my account i called in for a refund and i was given the run around each time i called then eventually i was sent an sms to say i would be receiving my refund over the Christmas period and it would take up to 9 days but still i haven't received anything. I have tried to contact the call centre but each time i try I'm left on the line for 30 minutes and then i give up as no one answers. I am very disappointed with 8ta as this is not the first time i have fought with them through the years of being one of their client.<br> <br> Please can someone contact me re my refund. Here is my reference number ***9. Thanks Nikki