NP
Nureya P
1 reviews | Active since Aug 2012
08 Jan 2016, 11:14
Refund
I had my line disconnected more then a month ago due to telkom not going to fix our cables due to theft in the area, I logged numerous complains and phone calls to the call centre about my refund, now they tell me the bill is still running due to the line is not disconnected yet...that's not my problem I want my money back that I paid for 4 months of service I did not get. Not doing business with telkom ever again,to think they are so a big company and you get **** service like this, not a happy person at all...I just want my money.
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Telkom's replyOfficial
08 Jan 2016, 14:22Hello lucinda12,
We apologise for the inconvenience caused.
Your query was escalated to our fixed line team to assist further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We apologise for the inconvenience caused.
Your query was escalated to our fixed line team to assist further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,
Telkom's reply08 Jan 2016, 14:22
Official
Hello lucinda12,
We apologise for the inconvenience caused.
Your query was escalated to our fixed line team to assist further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We apologise for the inconvenience caused.
Your query was escalated to our fixed line team to assist further.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
Best regards,