mB
micah B
1 reviews | Active since Aug 2015
19 Nov 2015, 12:48
Refund
Hi i reported my line on the 13th of June that it wasnt working <br> And it only got fixed on the 17th of September after i reported it 3 times, and i still paid every month although it wasnt working ,i created a dispute on the 16th of September to get a refund back *** <br> I got told that they credited it for this month witch is fine but what about the other R1500 ?
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Telkom's replyOfficial
19 Nov 2015, 13:43Hello MicahSage,
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM143032.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM143032.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Best regards,
Telkom's reply19 Nov 2015, 13:43
Official
Hello MicahSage,
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM143032.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further with your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference number is SM143032.
We sincerely apologise for the inconvenience.
Kind Regards,
Colleen
Telkom Social Media Team
Best regards,