Refund

Good day

I am not getting any joy with telkom i need this money refunded back into my account as my bank is saying it was incorrectly paid into telkom and telkom must refund me i have send an email but no one is confirming is Telkom received this payment or not

Good Morning

AM I ever going to be assisted with the below email or not,should I take it to Hellopeter

May I have feedback if Telkom has receive this payment ir NoOT@Radebs please escalate this matter further .

From: Nolwandle Billa (ZA) Sent: Monday, 20 January 2025 08:28 To: ***; *** Subject: RE: Documents - Telkom Mobile Response to your Request Reference :_***.

Good day

May I kindly have feedback on the below has Telo received this R450 or not .@Radebs may you kindly push this from your side need to give Absa feedback .

From: Nolwandle Billa (ZA) Sent: Saturday, 18 January 2025 08:00 To: ***; *** Subject: RE: Documents - Telkom Mobile Response to your Request Reference :_***.

Good day

Please check if Telkom has received this payment if so kindly refund my cheque account as this payment was not meant to be paid to Telkom but someone else,that the purpose of the request for Telkom to check payment and if found refund the absa cheque account number previously provided on the bank statement if not received also confirm so I go back to Absa as this is a complain with Absa Bank Limited I don’t know the provided Telkom Account number and the reason why must money be reversed to that account number instead of my account number on the bank statement

From: *** <***> Sent: Friday, 17 January 2025 16:16 To: ***; Nolwandle Billa (ZA) <***ca> Subject: Documents - Telkom Mobile Response to your Request Reference :_***.

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Dear Valued Customer, please find communication with regards to your request below:

Hi if the payment was made to the incorrect account number please reverse the funds and pay into the correct Telkom account number Absa ***

Kind regards, Telkom Support