CP
Cole P
1 reviews | Active since Feb 2014
12 Dec 2017, 14:40
REFUND.
HORRIBLE SERVICE
I have spoken to all this people in management Aaron Mokoe, Tricia Mokoe, Fifi manager at Centurion Mall, This is my 2nd post to HP and the 1st person I spoke to was Launa. I spoke to Launa's manager and STILL this company is *****ing my money. NOBODY AT TELKOM IS COMPETENT AT ALL. The worst service by far. I have been in contact with the ombud and according to the OMBUD if they can not fix this problem now. The OMBUD will take action
GOOD LUCK TELKOM !
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Replies (2)0
Replies (2)
Telkom's replyOfficial
26 Dec 2017, 10:01Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply26 Dec 2017, 10:01
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
24 Apr 2018, 14:26Hi Cole,
Thank you for making contact with is , we apologise for the late response,
This is to confirm that your account is cancelled and refund was already arranged in March.
you are welcome to email us for any further enquiries at ***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply24 Apr 2018, 14:26
Official
Hi Cole,
Thank you for making contact with is , we apologise for the late response,
This is to confirm that your account is cancelled and refund was already arranged in March.
you are welcome to email us for any further enquiries at ***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,