reference number is SM158702

whats going on with telkom. it is 28 oct an i still dont have internet. and have no feedback from telkom.<br> been to hillcrest branch and had no joy, the guy at hillcrest told me that someone from telkom made a mistake and cancelled my line and he can not help me by doing other peoples job. i called telkom again on 17 oct 2015 waited for an hour. spoke to a lady named happiness from sales who told me that the line has been cancelled by Liezel odendaal by mistake and she can not help me, i need to log a call.i try to log a call but the telkom agent tells me he can not log a fault because my line is canceled i asked to speak to a manager had no joy.called on 19 oct 2015.still got no joy from telkom and could not talk to any managers. How can telkom cut a line without authorisation<br>