CB
Cameron B
1 reviews | Active since Oct 2013
08 Jun 2015, 11:13
Reference number ***
I still have not received any credit for my cancellation done on 1 April 2015. Still I keep paying debit orders to a cancelled line.<br> <br> On 12 May someone called me advising that the R1000 or so odd rand will be refunded to my bank account (the debit order for April and May). Now in June another debit order ran for the line cancelled 3 months ago. I would like my R1500 or odd refunded back to me NOW!!!
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Telkom's replyOfficial
08 Jun 2015, 14:06Hello cameronbass,
Thank you for your post.
Kindly be advised that we are currently liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM116469.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM116469.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,
Telkom's reply08 Jun 2015, 14:06
Official
Hello cameronbass,
Thank you for your post.
Kindly be advised that we are currently liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM116469.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM116469.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,