AB
Amanda B
1 reviews | Active since Jul 2011
18 Feb 2016, 15:38
Refer to complaint 10/02 SM199303
I HAVE HAD NO RESPONSE TO MY REPLY EMAIL SENT ON 11TH FEBRUARY 2016. I want you to accept responsibility for your mistakes and remove me from the debt collectors or I will take this further with the Ombudsman and social media. This is Telkom's mistake. You falsified documents and admitted to it, and you are trying to force me into a 24 month contract that I did not sign for. Now Telkom is causing me to be blacklisted BY YOUR MISTAKES!!!
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Telkom's replyOfficial
18 Feb 2016, 16:03Hello mrsbothma,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM199303
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM199303
Regards
Luleka
Telkom Social Media Team
Telkom's reply18 Feb 2016, 16:03
Official
Hello mrsbothma,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM199303
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM199303
Regards
Luleka
Telkom Social Media Team